Complete Guide to Star Peru Baggage Policy and Other Rules

When you’re planning a trip to Peru, choosing the right airline is a big part of getting around its amazing country. For a lot of people, both from Peru and from other countries, Star Perú is that airline. It’s a well-known Peruvian airline that quietly connects the busy capital, Lima, to lots of interesting places. Think of Cusco, the jumping-off point for Machu Picchu, or the Amazon cities like Iquitos and Pucallpa, and even the northern spots like Chiclayo and Tarapoto. Star Perú really is a key player in the country’s air travel.

It started back in 1997, first as a cargo and charter airline. Now, it’s a respected passenger airline that mainly flies domestic routes, and people often say it’s reliable. What makes Star Perú stand out isn’t just its routes. It’s this nice mix of friendly service and prices that make sense. Unlike some super cheap airlines, Star Perú actually includes a few nice extras with their regular tickets. This is usually a pleasant surprise for travelers. The airline is especially known for giving out free snacks and drinks on board. It feels like a nod to the earlier days of flying, when service was a bit more personal. This, along with being on time and having friendly cabin crew, gives Star Perú an edge. You get a more comfortable, all-inclusive feel without paying a fortune, which is why it’s a favorite for people who care about both comfort and their budget.

This guide is here to tell you everything you need to know before you fly with Star Perú. We’ll go over the airline’s rules so you can be ready for your trip. We’ll look closely at what you can bring in checked and carry-on bags, and what it costs if you have too much. We’ll also talk about what it’s like on the plane, including the food and drinks. Plus, we’ll cover rules for pets, how to cancel tickets, and getting help if you need a wheelchair. Finally, we’ll share some handy tips to make your journey smoother. That way, you can focus on the incredible adventure waiting for you in Peru.

Star Perú Checked Baggage Policy

Knowing the airline’s rules is super helpful for a smooth check-in. This starts with understanding the baggage size and weight limits for your checked luggage. Star Perú mostly uses a Piece Concept. This means your baggage allowance is based on how many bags you can check in, and how many that is depends on the ticket you bought. It’s a simple system that makes it easy for passengers to know what they can bring. Let’s break down the allowance for each type of ticket the airline offers.

Piece Concept

When you fly Star Perú, your checked baggage allowance is tied directly to one of their three main ticket types: Simple, Flex, or Star. Each one gives you a different amount of stuff you can bring, letting you pick the option that best fits your trip and your wallet. The Simple ticket is the most basic, meant for people traveling light who don’t plan to check any bags. The Flex and Star tickets, however, offer more allowance for those who need to bring more. It’s really important to check which ticket you bought so you don’t get hit with unexpected fees at the airport.

The table below shows the specific checked baggage allowance for each ticket type. Remember, the dimensions are the total measurement of your bag by adding up its length + width + height.

As you can see, if you have a Flex or Star ticket, you get to check one bag weighing up to 23 kg (50 lbs) for free. People with a Simple ticket don’t get any free checked baggage and will have to pay for any bag they want to check. This is a key difference to keep in mind when you book.

Star Perú Prohibited Items in Checked Baggage

For everyone’s safety, Star Perú, following international airline rules, does not allow certain items in checked baggage. Putting any of these items in your luggage could mean they get taken away, your trip gets delayed, and you might even face legal trouble. You need to make sure your bags are free of these concerning items.

Here’s a list of the most common things you can’t pack:

• Explosives and Flammable Stuff: Think fireworks, dynamite, flares, flammable paints, aerosol cans (unless they’re for personal toiletries and in small amounts), lighter fluid, and matches you can light on any surface.
• Gases: Compressed gases like oxygen tanks (unless approved for medical reasons), pepper spray, mace, and camping gas canisters are a big no-no.
• Corrosive Materials: Things like car batteries, acids, alkalis, and mercury are not allowed.
• Poisons and Infectious Substances: This includes pesticides, weed killers, and anything with live viruses or bacteria.
• Radioactive Materials: Anything that gives off radiation isn’t permitted.
• Firearms and Weapons: While you might be able to fly with unloaded firearms in a locked, hard case if you declare them, it’s highly restricted. Ammo also needs to be packed very securely and has strict limits. Always call the airline ahead of time if you plan to travel with firearms.
• Lithium Batteries: Extra or loose lithium-ion and lithium-metal batteries (like those for laptops, cameras, and power banks) are strictly forbidden in checked bags. They must go in your carry-on. Devices with batteries already installed should also ideally be in carry-on. If you must put them in checked luggage, they need to be completely turned off and protected so they don’t accidentally turn on.

Star Perú Extra Baggage Fee

If you need to bring more luggage than your ticket allows, or if your bag is bigger or heavier than the standard limits, you’ll have to pay for extra baggage. Knowing these fees beforehand can save you quite a bit of money, because buying extra baggage is usually cheaper online before your flight than at the airport. How much Star Perú charges for extra baggage depends on a few things: where you buy it (online or at the airport), the route you’re flying, and whether you’re adding another bag or paying for a bag that’s too heavy or too big.

Prices are usually listed in Peruvian Soles (PEN) or U.S. Dollars (USD). It’s always a good idea to check the airline’s official website for the most current prices before you travel. It’s a small step that can prevent a big hassle.

Here’s a general idea of what you might pay for extra baggage:

• First Checked Bag (for Simple Fare): If you have a Simple ticket and need to check a bag, you can buy an allowance.

  • Online Purchase: Around S/ 75 (about $20 USD) for each flight segment.
  • Airport Purchase: The price goes up a lot to about S/ 110 (around $30 USD) for each segment.

• Second Checked Bag (for all fares): If you need to check a second bag (up to 23 kg), the fees are usually higher.

  • Online Purchase: Around S/ 130 (about $35 USD) per segment.
  • Airport Purchase: Around S/ 185 (about $50 USD) per segment.

• Overweight Baggage: If your bag is heavier than the standard 23 kg (50 lbs) but not more than 32 kg (70 lbs), you’ll pay an overweight fee. Bags over 32 kg are typically not accepted and might have to be sent as cargo.

  • Fee: The charge is usually about S/ 110 (around $30 USD) for each overweight bag, for each flight segment. This is on top of any fees for an extra piece.

• Oversized Baggage: If your bag’s total measurements go over 158 cm (62 inches) but are less than 203 cm (80 inches), you’ll pay an oversized baggage fee.

  • Fee: The charge is usually about S/ 110 (around $30 USD) for each oversized bag, for each flight segment. This is also on top of any other baggage fees.

• Special Baggage: Things like sports equipment (surfboards, bikes, etc.) or musical instruments might have special handling fees and different rules. You need to contact the airline at least 48 hours before your flight to confirm they can take it and to get a price.

Key Point: Buying your baggage allowance online when you book or after you book your flight is almost always the cheapest way to go. Airport fees are much higher, so it pays to plan.

Star Perú Carry-On Baggage Policy

Everyone flying with Star Perú gets to bring a carry-on bag, no matter what ticket type they have. This is great because you can keep your essentials, like documents, electronics, and a change of clothes, with you in the cabin. The airline has clear rules for the size and weight of these bags so they can be safely stored in the overhead bins or under the seat in front of you. Following these rules helps make boarding smoother and quicker for everyone. It’s just good manners, really.

The table below shows the standard carry-on allowance. Unlike checked bags, this allowance is the same for all ticket types.

This allowance includes the bag’s handles, pockets, and wheels. It’s really important to measure and weigh your bag before you go to the airport. The staff at the gate might check them. If your bag is too big or heavy, it will have to be checked into the hold, and you might have to pay the airport baggage fee for it.

Star Perú Carry-On Baggage Additions

Besides your main carry-on bag, Star Perú lets each passenger bring one personal item. This item needs to be small enough to fit easily under the seat in front of you. This policy gives you some useful extra space for things you’ll need during the flight.

Here are some examples of what you can bring as a personal item:

• A handbag, purse, or small backpack
• A laptop bag or camera bag
• A briefcase
• A diaper bag if you’re traveling with a baby
• A small bag of duty-free items you bought at the airport

Also, passengers can bring a few other things on board without them counting towards their allowance:

• A coat, jacket, or blanket
• An umbrella or walking stick
• Reading material for the flight
• Mobility aids like crutches or a foldable walker

Star Perú Carry-On Baggage Restrictions

To keep the cabin safe, there are strict rules about what you can pack in your carry-on luggage. Some items are completely banned, while others are limited in how much you can bring.

• Sharp Objects: Things that could be used as weapons, like knives (even pocket knives), box cutters, scissors with blades longer than 6 cm, and razor blades (but you can bring cartridge razors) are not allowed in the cabin.
• Self-Defense Items: Pepper spray, mace, and tasers are banned in both carry-on and checked baggage.
• Sporting Goods: Items like baseball bats, golf clubs, and ski poles must go in checked baggage.
• Lighters and Matches: You can usually carry one small book of matches or one standard lighter on your person, but not in your carry-on or checked bag. Matches you can light on any surface are forbidden everywhere.
• Liquids, Gels, and Aerosols: One of the most important rules concerns the Star Perú liquid allowance, which follows international security standards. All liquids, gels, creams, and aerosols in your carry-on must be in individual containers of 100 ml (3.4 ounces) or less. All these containers need to go into one see-through, resealable plastic bag that’s no bigger than one litre. You must show this bag separately at the security check.
  • Exceptions: Exceptions are made for essential medicines, baby food/milk, and special dietary items needed for the flight. You might be asked for proof, like a prescription for medication.

Star Perú Food Policy

One of the things people often praise about flying Star Perú is the onboard service. It’s a nice change from the no-frills approach of many airlines today. Passengers are usually happy to find that the airline gives out free snacks and drinks on all its flights, no matter how long the flight or what ticket they bought. This friendly gesture makes the whole travel experience better and is a big part of what Star Perú is known for.

The Star Perú food menu isn’t a big, fancy meal. It’s more of a well-thought-out snack service that’s meant to be convenient and nice. On most flights, the cabin crew will bring a trolley down the aisle with a free “snack box” and a choice of drinks. This box, often called a “happy box”, usually has something simple and fresh, like a small sandwich or a savory pastry, plus a sweet treat like a cookie or a piece of cake. It’s a nice little treat.

For drinks, passengers can usually choose from:

• Soft Drinks: Like Coca-Cola and Inca Kola (a popular Peruvian drink).
• Juices: Usually orange or other fruit juices.
• Water: Both still and sparkling.
• Hot Beverages: Coffee and tea are also available.

This free service is offered on all routes. It’s a reliable and welcome perk whether you’re taking a short flight from Lima to Cusco or a longer one to Iquitos. Usually, there aren’t options to buy extra or more substantial food items on board. So, if you need a full meal, it’s best to eat at the airport before you leave. Also, Star Perú typically doesn’t offer special meals that you can order ahead for passengers with specific dietary needs (like vegan, gluten-free) or for kids. The snack provided is standard for everyone. If you have serious allergies or strict dietary needs, you should plan ahead and bring your own food, keeping the liquid rules in mind, of course.

Star Perú Pet Policy

Star Perú knows that pets are part of the family, and they have a policy that lets you bring your small dog or cat with you in the cabin. This service, called Pet in Cabin (PETC), needs careful planning and following strict rules to make sure your animal, and other passengers, are safe and comfortable. Taking animals in checked baggage (AVIH) is usually not an option, so the focus is only on in-cabin travel.

Here’s what you need to know to fly with your pet on Star Perú:

• Booking and Registration: You must tell the airline you plan to travel with a pet when you book your flight, or at least 48 hours before your flight. This is super important because there’s a limit to how many pets can be in the cabin on each flight (usually two). You can do this by calling their customer service. Just showing up at the airport with a pet without booking it first means you won’t be allowed to board.

• Cost of Transportation: There is a fee for bringing a pet on board. The cost is usually around S/ 185 (about $50 USD) for each flight segment. This fee can’t be refunded and must be paid before or at the airport.

• Animal and Carrier Requirements:

  • Eligible Animals: Only small dogs and cats are okay.
  • Total Weight: The combined weight of your pet and its carrier must not be more than 8 kg (17.6 lbs).
  • Carrier Type: Your pet must travel in a soft-sided, flexible, waterproof, and well-ventilated carrier (like a fabric kennel). Hard-sided carriers aren’t allowed in the cabin. The carrier must be clean and prevent escapes.
  • Size Limits: The biggest the carrier can be is usually 46 cm (length) x 35 cm (width) x 20 cm (height). The carrier needs to fit under the seat in front of you, and your pet must stay inside it the whole flight. It’s like their own little travel condo.

• Required Documents: You need to show valid and original documents at the check-in counter.

  • Health Certificate: A certificate from a licensed vet, issued within 10 days of your travel date, saying the animal is healthy and fit to fly.
  • Vaccination Record: Proof that all vaccinations are up-to-date, including the rabies shot.
  • For flights to/from Iquitos and Pucallpa: You’ll need extra, specific health permits from SENASA (Peru’s agricultural health service). You must check these specific regional rules way ahead of time.

• Breed Restrictions: Star Perú, like most airlines, does not allow brachycphalic (snub-nosed) breeds of dogs and cats. This is because they can have trouble breathing at high altitudes. This includes breeds like Pugs, Bulldogs (all types), Boxers, Shih Tzus, and Persian or Himalayan cats. Always double-check with the airline if your pet’s breed is on the restricted list.

Other Star Perú Services & Policies

Beyond baggage and what happens on the plane, it’s good to know about other important airline rules that might affect your trip. This includes how to change or cancel your flight and the help available for passengers who need assistance with mobility.

Star Perú Cancellation Policy

Star Perú’s policy for canceling or changing flights is directly linked to the type of ticket you bought: Simple, Flex, or Star. Knowing the rules for your ticket before you buy it is key, as it decides how much freedom you have if your plans change. It’s pretty straightforward, really.

• Simple Fare: This is the most restrictive and cheapest option.

  • Changes: You can change the date or time of your flight, but it costs a big penalty fee. Plus, you’ll have to pay any difference in the ticket price between your original flight and the new one. Often, the fee is so high that it’s cheaper to just buy a new ticket.
  • Cancellations: Tickets bought with the Simple fare are non-refundable. If you cancel your flight or don’t show up, you won’t get any money back. That’s the deal.

• Flex Fare: This option is in the middle, offering a balance between price and flexibility.

  • Changes: You can make changes, but there’s a medium penalty fee plus the price difference. The fee is lower than for the Simple fare, making it a better choice if you think your plans might shift.
  • Cancellations: Flex tickets are also usually non-refundable. However, in some cases, you might get a credit for future travel, minus a penalty. You need to check the exact terms when you book.

• Star Fare: This is the most expensive ticket, but also the most flexible.

  • Changes: This fare gives you the most freedom. You can often change your flight date and time without any penalty fee, though you’ll still have to pay any difference in fare.
  • Cancellations: Star fare tickets are typically refundable, though a small service fee might be taken out. This is the only ticket type that gives you a chance for a full or partial cash refund.

To make any changes or ask for a cancellation, you must call the airline or visit one of their ticket offices. You usually can’t do changes online. So, remember to call!

Star Perú Wheelchair Assistance

Star Perú is dedicated to making travel safe and comfortable for everyone, including passengers who have trouble moving and need wheelchair help. This service is free, but you need to arrange it ahead of time so they can get staff and equipment ready. It’s all about preparation.

• Requesting the Service: You need to ask for wheelchair help at least 48 hours before your flight is scheduled to leave. You can do this by calling Star Perú’s customer service. If you book your ticket online, there’s often a spot to mention if you need special help.

• Types of Assistance: The airline offers help for passengers who:

  • Can walk up stairs but need a wheelchair to get from one place to another in the airport (WCHR).
  • Cannot walk up stairs but can get to their seat on their own (WCHS).
  • Are completely unable to move and need help from the airport entrance to their seat (WCHC).

• At the Airport: On the day you fly, let the airline staff know at the check-in counter. They will get a wheelchair and someone to help you through security and to the gate. You’ll usually be one of the first people to board the plane. It’s a smooth process.

• Travelling with Your Own Wheelchair: If you want to bring your own wheelchair, you must tell the airline when you request the assistance.

  • Manual Wheelchairs: Foldable manual wheelchairs can be transported for free as checked baggage.
  • Battery-Powered Wheelchairs: There are strict rules for carrying battery-powered mobility aids. You must give details about the battery type (spillable, non-spillable, or lithium-ion), as different rules and handling are needed. This coordination is vital for safety and must be done well in advance.

Tips for Passengers

First off, airline rules about baggage, fees, and services can and do change. While this guide gives you a good, up-to-date overview, the most reliable source of information will always be the airline itself. Before you book, and again before you leave for the airport, it’s highly recommended that you check the official Star Perú website or get in touch with their customer service. This way, you’ll have the latest details on baggage allowances, check your flight status, and confirm any special requests. It helps avoid last-minute surprises or disappointments.

Lots of travelers find themselves with long waits in Lima or arriving in a new city hours before they can check into their hotel. In these situations, carrying your luggage around can be a real hassle that stops you from exploring. This is where an international luggage storage service like Qeepl can be really useful. With a network of trusted hotels and shops all over the world, Qeepl offers safe and affordable places to leave your bags for a few hours or even a few days. So, whether you’ve just landed in Lima and want to explore the lively Miraflores area, or you have a day to discover Cusco before heading to the Sacred Valley, you can drop off your bags at a nearby Qeepl spot and enjoy the city without being weighed down.

Finally, a few general tips can make your trip through Peru even better. When flying to places with high altitudes like Cusco (which is around 3,400m / 11,152 ft), be aware of altitude sickness. Take it easy on your first day, drink lots of water and coca tea, and avoid big meals. Peruvian airports, especially Lima’s Jorge Chávez International Airport, can get very busy. So, always arrive early for your flight—at least two hours for domestic flights. Lastly, while credit cards are widely accepted in cities, it’s always smart to have some local cash (Peruvian Soles) for small purchases, taxis, and tips. Enjoy your trip!