Using Qeepl is simple! First, find a storage location that suits you on our website or app. Then, book online and complete your payment to receive the exact location details and instructions on how to get there. Finally, show your reservation at the storage point and drop off your items."}},{"@type":"Question","name":"How do I find the right storage space for me?","acceptedAnswer":{"@type": "Answer","text": "First, decide how long you need to store your items — whether it's just for a few hours, days, or months. Then, select the time, date, and type of bags, and the search will display the most relevant options for you. Alternatively, you can start by exploring the map and adjust the search parameters as needed. You can also enable geolocation for more accurate results based on your current location."}},{"@type":"Question","name":"How do I find the address of the storage location?","acceptedAnswer":{"@type": "Answer","text": "Our map gives you a general overview of where storage points are located. After booking completion, you'll receive detailed information, including the business name, exact address, contact details, and instructions on how to reach the storage location."}},{"@type":"Question","name":"How long can I store my items? ","acceptedAnswer":{"@type": "Answer","text": "You can store your items short-term, for a few hours or days, or choose long-term storage for periods starting from 1 month."}},{"@type":"Question","name":"What items are allowed to be stored?","acceptedAnswer":{"@type": "Answer","text": "For short-term storage (a few hours or days), you can leave backpacks, bags, hand luggage, suitcases, travel backpacks, child car seats, and more. For long-term storage (starting from one month), you can store items such as S, M, and L-sized boxes, suitcases, travel backpacks, scooters, bicycles, strollers, and more."}},{"@type":"Question","name":"Are there size restrictions?","acceptedAnswer":{"@type": "Answer","text": "All partners accept items packed in boxes, suitcases, backpacks, and bags. However, not all locations accept large items such as scooters or strollers. The full list of available options is displayed in the storage point's details when selecting the type of items. If you have items not listed, contact us through the website chat or email us at support@qeepl.com."}},{"@type":"Question","name":"Can I pay on-site when I drop off my items?","acceptedAnswer":{"@type": "Answer","text": "No, all reservations must be booked and paid for in advance through our secure platform, with no hidden charges. Your payment is protected, and you benefit from US$1,000 item coverage."}},{"@type":"Question","name":"I'm not sure about my drop-off time. What do I do?","acceptedAnswer":{"@type": "Answer","text": "The easiest way is to book a storage space once you know your drop-off time. You can make a reservation at any time, even just 5 minutes before you need it!"}},{"@type":"Question","name":"I'm not sure about my pick-up time. What do I do?","acceptedAnswer":{"@type": "Answer","text": "We recommend selecting the latest possible pick-up time when storing your items. If you need to retrieve them earlier, just check the storage point's opening hours in your customer account to ensure it's open."}},{"@type":"Question","name":"Can another person pick up my belongings in my place?","acceptedAnswer":{"@type": "Answer","text": "No, only the person who drops off the items can pick them up. However, you can use our service to hand over a set of keys. To do this, when dropping off the keys, the client must provide photos or scans of the ID of the person authorized to collect them and share the booking number with that person."}},{"@type":"Question","name":"How do I modify my reservation?","acceptedAnswer":{"@type": "Answer","text": "You can modify the date, time, number, and type of bags in your reservation up until the start time by going to your customer area and clicking "Edit" in your reservation details. However, the storage location cannot be changed. To switch the storage point, you will need to cancel the booking and select a new location."}},{"@type":"Question","name":"How do I cancel my reservation and get a refund?","acceptedAnswer":{"@type": "Answer","text": "You can cancel your reservation within 24 hours of payment and receive a full refund. To cancel, log in to your customer area and click "Booking cancellation" in your reservation details."}},{"@type":"Question","name":"Do you provide delivery?","acceptedAnswer":{"@type": "Answer","text": "No, we currently do not offer delivery services, but this feature is in development. If you're interested in delivery to or from our storage locations, or between storage points in different cities, please email us at support@qeepl.com. We can offer you the opportunity to become a tester of this feature under special conditions."}},{"@type":"Question","name":"I couldn't find the answer to my questions. How do I get in touch with you?","acceptedAnswer":{"@type": "Answer","text": "If you didn't find the information you need, contact us through the chat on our website or app, or send an email to support@qeepl.com. We will get back to you as soon as possible."}}]}
Luggage Storage & Self-Storage
Luggage storage and self storage near you — for hours, days, or months
Qeepl is a service that connects storage owners with those looking for storage space. Using Qeepl is simple! First, find a storage location that suits you on our website or app. Then, book online and complete your payment to receive the exact location details and instructions on how to get there. Finally, show your reservation at the storage point and drop off your items.
How do I find the right storage space for me?
First, decide how long you need to store your items — whether it's just for a few hours, days, or months. Then, select the time, date, and type of bags, and the search will display the most relevant options for you. Alternatively, you can start by exploring the map and adjust the search parameters as needed. You can also enable geolocation for more accurate results based on your current location.
How do I find the address of the storage location?
Our map gives you a general overview of where storage points are located. After booking completion, you'll receive detailed information, including the business name, exact address, contact details, and instructions on how to reach the storage location.
How long can I store my items?
You can store your items short-term, for a few hours or days, or choose long-term storage for periods starting from 1 month.
What items are allowed to be stored?
For short-term storage (a few hours or days), you can leave backpacks, bags, hand luggage, suitcases, travel backpacks, child car seats, and more. For long-term storage (starting from one month), you can store items such as S, M, and L-sized boxes, suitcases, travel backpacks, scooters, bicycles, strollers, and more.
Are there size restrictions?
All partners accept items packed in boxes, suitcases, backpacks, and bags. However, not all locations accept large items such as scooters or strollers. The full list of available options is displayed in the storage point's details when selecting the type of items. If you have items not listed, contact us through the website chat or email us at support@qeepl.com.
Can I pay on-site when I drop off my items?
No, all reservations must be booked and paid for in advance through our secure platform, with no hidden charges. Your payment is protected, and you benefit from US$1,000 item coverage.
I'm not sure about my drop-off time. What do I do?
The easiest way is to book a storage space once you know your drop-off time. You can make a reservation at any time, even just 5 minutes before you need it!
I'm not sure about my pick-up time. What do I do?
We recommend selecting the latest possible pick-up time when storing your items. If you need to retrieve them earlier, just check the storage point's opening hours in your customer account to ensure it's open.
Can another person pick up my belongings in my place?
No, only the person who drops off the items can pick them up. However, you can use our service to hand over a set of keys. To do this, when dropping off the keys, the client must provide photos or scans of the ID of the person authorized to collect them and share the booking number with that person.
How do I modify my reservation?
You can modify the date, time, number, and type of bags in your reservation up until the start time by going to your customer area and clicking "Edit" in your reservation details. However, the storage location cannot be changed. To switch the storage point, you will need to cancel the booking and select a new location.
How do I cancel my reservation and get a refund?
You can cancel your reservation within 24 hours of payment and receive a full refund. To cancel, log in to your customer area and click "Booking cancellation" in your reservation details.
Do you provide delivery?
No, we currently do not offer delivery services, but this feature is in development. If you're interested in delivery to or from our storage locations, or between storage points in different cities, please email us at support@qeepl.com. We can offer you the opportunity to become a tester of this feature under special conditions.
I couldn't find the answer to my questions. How do I get in touch with you?
If you didn't find the information you need, contact us through the chat on our website or app, or send an email to support@qeepl.com. We will get back to you as soon as possible.