Complete Guide to Sky Airline Baggage Policy and Other Rules

21 Sep 2025

Sky Airline is a big deal in South America’s aviation scene. It started as a small airline flying within Chile and has grown into a major international low-cost carrier. Based in Santiago, Chile, and with a second hub in Lima, Peru, Sky Airline flies to many places across South America, including Argentina, Brazil, and Colombia. They even fly to North America now, like Miami and Cancún, connecting people with affordable and modern flights.

What makes Sky Airline stand out is that they really brought the low-cost idea to South America. You only pay for what you need, which makes flying cheaper for more people. They also have one of the newest fleets in the Americas, mostly flying fuel-efficient Airbus A320neo and A321neo planes. This means they’re not only kinder to the environment but also known for being on time and reliable. They often get praised for their punctuality and high safety standards.

This guide is here to help you with everything you need to know about flying Sky Airline. We’ll cover baggage rules, how much extra luggage costs, and what you can bring in your carry-on. Wondering about food and drinks? We’ve got you covered. We’ll also explain how to travel with pets, what happens if you need to cancel a flight, and how to get wheelchair assistance. And at the end, we’ll share some great tips to help you save money and travel smarter with this exciting airline.

Sky Airline Checked Baggage Policy

Knowing Sky Airline’s baggage size and weight rules is super important. How much you can check depends on the ticket you buy. Since it’s a low-cost airline, you pay for each checked bag.

Piece Concept

Sky Airline has three main ticket types: Zero, Plus, and Master. The Zero Fare is the most basic and doesn’t include any checked bags. You can add them for a fee if you need them. The Plus Fare and Master Fare come with a set number of checked bags included. It’s best to decide how much you’ll pack before you book so you can pick the most affordable ticket.

Here’s a quick look at what’s usually included with each fare type. Remember, any bag you check, whether it’s included or bought separately, needs to fit the size and weight limits. If not, you’ll face extra fees.

Fare Type Included Bags Baggage Size (Max) Baggage Weight (Max)
Zero Fare 0 Must buy separately. Must buy separately.
Plus Fare 1 158 cm / 62 in (total dimensions) 23 kg / 50 lbs
Master Fare 2 158 cm / 62 in (total dimensions) 23 kg / 50 lbs per bag

Sky Airline Prohibited Items in Checked Baggage

For everyone’s safety, Sky Airline doesn’t allow certain items in checked luggage. Putting these in your bags can get them taken away, delay your trip, and even lead to trouble. So, take a moment to check this list before you pack.

Things you absolutely cannot pack in checked bags include:

  • Explosives and Flammables: Think dynamite, fireworks, lighter fluid, certain spray cans, and fuel.
  • Gases: Compressed gases like propane tanks or pepper spray.
  • Corrosives: Things like acids, mercury, or wet cell batteries.
  • Poisons and Infectious Stuff: Pesticides or materials with live viruses.
  • Radioactive Materials: Anything radioactive is a no-go.
  • Samsung Galaxy Note 7: This specific phone is banned on all Sky Airline flights.
  • Lithium Batteries: While it’s okay to have these in your devices, spare batteries must go in your carry-on bag only.

It’s also a really good idea not to pack these in your checked bags, even if they aren’t strictly forbidden. They could get lost, damaged, or stolen:

  • Valuables like jewelry or cash.
  • Important medicines.
  • Crucial documents such as passports.
  • Electronics like laptops or cameras.
  • Keys.
  • Anything fragile.

Keep these with you in your carry-on!

Sky Airline Extra Baggage Fee

What if your luggage needs go beyond what your ticket includes? Sky Airline lets you buy extra baggage. The big question is, how much does extra baggage cost with Sky Airline? The price isn’t the same for everyone. It depends on where you’re flying, when you buy the extra baggage (online versus at the airport), and which bag you’re adding.

Generally, buying your baggage allowance online when you book or through the “Manage Your Booking” section on their website is the cheapest way. Prices go up quite a bit if you wait until you get to the airport, and they are highest at the gate.

Hers is a look at what you might pay. Keep in mind these are estimates and can change. Always check the exact price on the official Sky Airline website for your flight.

  • Buying Your First Checked Bag (23 kg) with a Zero Fare ticket:

    • Online: For flights within Chile or Peru, it’s usually $15-$30 USD. For international flights, it’s more like $30-$50 USD.
    • At the Airport: This could go up to $40-$60 USD for domestic flights and $60-$80 USD for international ones.
  • Buying a Second Checked Bag (23 kg):

    • Online: If you have a Plus Fare with one bag or a Zero Fare and already bought one bag, the second bag costs more. Expect to pay $25-$40 USD for domestic flights and $45-$65 USD for international.
    • At the Airport: This might be around $50-$70 USD (domestic) and $70-$90 USD (international).
  • Overweight Baggage Fees:

    • If your checked bag is heavier than 23 kg (50 lbs) but not more than 32 kg (70 lbs), you’ll pay an overweight fee. This is on top of any regular baggage fee.
    • The cost is usually $50-$80 USD per bag, depending on the route. Bags over 32 kg won’t be accepted as regular checked luggage and have to go as cargo.
  • Oversized Baggage Fees:

    • If your bag is larger than 158 cm (62 inches) in total dimensions, it’s considered oversized.
    • An oversized fee, similar to the overweight fee ($50-$80 USD), will be charged. If a bag is both overweight and oversized, you might have to pay both fees, which can get very expensive.
  • Special Baggage:

    • Things like sports equipment or musical instruments can often be checked. They usually have a special fee, often similar to the cost of an extra checked bag, and must meet specific weight and size rules. You need to let the airline know about these items when you book.

Sky Airline Carry-On Baggage Policy

Sky Airline’s carry-on baggage rules also depend on your fare. The Zero Fare only lets you bring a small personal item. Plus and Master fares allow a personal item and a larger carry-on bag. It’s really important to stick to the size and weight limits. Gate agents often check these, and bags that don’t fit will be put in the hold for a hefty fee.

Fare Type Personal Item Size Carry-On Bag Size (Max) Carry-On Weight (Max)
Personal Item (All Fares) 45 x 35 x 25 cm (17.7 x 13.7 x 9.8 in) - Must fit under the seat. N/A Not specified, but you must be able to lift it.
Zero Fare (Carry-on Bag) Included as Personal Item Not included. Must buy separately. N/A
Plus Fare (Carry-on Bag) Included as Personal Item 55 x 35 x 25 cm (21.6 x 13.7 x 9.8 in) - Must fit in overhead bin. 10 kg (22 lbs)
Master Fare (Carry-on Bag) Included as Personal Item 55 x 35 x 25 cm (21.6 x 13.7 x 9.8 in) - Must fit in overhead bin. 10 kg (22 lbs)

Sky Airline Carry-On Baggage Additions

Besides your main carry-on, Sky Airline lets you bring a few extra things on board without counting them towards your limit. These are for your comfort and convenience.

  • A jacket, coat, or blanket.
  • A small bag from duty-free shops at the airport.
  • An umbrella or walking stick.
  • A small camera.
  • Reading material like a book.
  • Mobility aids like crutches or a personal oxygen device (must be approved beforehand).
  • If you’re traveling with a baby, a diaper bag that fits the personal item size and a foldable stroller (which gets checked at the gate for free) are allowed.

Sky Airline Carry-On Baggage Restrictions

To follow international aviation security rules, some items are restricted in your carry-on bags. The most common one is for liquids. When packing toiletries, you must follow the Sky Airline liquid rule, which is the same as worldwide regulations.

Liquids, Gels, and Aerosols:

  • All liquids must be in containers of 100 ml (3.4 oz) or less.
  • These small containers need to fit easily into one clear, resealable plastic bag, no bigger than 1 liter (about 1 quart).
  • You get only one of these bags per passenger.
  • You must show this bag separately at security.
  • Exceptions are made for important medicines, baby food, and special diet liquids. Just tell the security officer. You might need to show a prescription.

Other Restricted Items in Carry-On Bags:

  • Sharp Objects: Knives, box cutters, razor blades (unless in cartridges), scissors longer than 6 cm (2.4 inches), and metal nail files.
  • Firearms and Weapons: No guns, ammunition, or fake weapons.
  • Self-Defense Items: Pepper spray or mace are not allowed.
  • Tools: Things like drills or wrenches must go in checked baggage.
  • Sports Equipment: Baseball bats or ski poles can’t come in the cabin.

Sky Airline Food Policy

As a typical low-cost airline, Sky Airline keeps its costs down by not offering free meals or drinks. Instead, they have a buy-on-board service called “Café a Bordo” (Onboard Café). You can buy snacks, drinks, and light meals during the flight. This gives you control over what you spend.

The Sky Airline food menu is quite varied for a budget airline. The crew will come around with a trolley after takeoff. You can pay with a credit card (Visa, Mastercard, Amex) or, on some domestic flights, with local cash.

Here’s a taste of what you might find:

  • Snacks: A mix of salty and sweet. Think Pringles, nice potato chips, nuts, and olives. If you’ve got a sweet tooth, there are M&M’s, KitKats, fancy chocolates, cookies, and muffins.
  • Light Meals: For something more filling, especially on longer flights, you might see sandwiches (like ham and cheese croissants), wraps, or instant noodle cups.
  • Drinks: All sorts of non-alcoholic drinks are available, like Coca-Cola, juices, water, and hot drinks like coffee and tea.
  • Alcoholic Drinks: You can also buy drinks with alcohol, usually including local and international beers, wine, and sometimes small bottles of spirits.

Prices typically range from $3-$5 USD for a snack or drink to $7-$10 USD for a sandwich or alcohol. They often have combo deals, like a sandwich and drink for a bit less, which is good value.

If you have dietary needs, plan ahead. Sky Airline doesn’t offer special meals like vegan, gluten-free, or kosher options. They also don’t have special kids’ meals. Passengers with these needs are welcome to bring their own food, as long as it follows airport security rules for liquids.

Sky Airline Pet Policy

Sky Airline knows pets are family and allows small dogs and cats to travel in the cabin. The rules are strict, though, and you need to plan ahead because they limit the number of pets per flight. Follow all the booking steps carefully.

Cost to Transport Pets:
The fee for a pet in the cabin depends on the route. For domestic flights within Chile or Peru, it’s about $40-$60 USD per trip. For international flights, it’s more, usually $100-$150 USD per trip. You pay this when you book your pet’s spot.

Size, Weight, and Carrier Limits:
The rules for pets and their carriers are very specific. They need to fit under the seat in front of you.

  • Allowed Pets: Only dogs and cats.
  • Age: At least 12 weeks old.
  • Total Weight: The pet and its carrier together shouldn’t be more than 7 kg (15.4 lbs).
  • Carrier Type: It must be a soft-sided, ventilated, and leak-proof bag. Hard carriers aren’t allowed.
  • Carrier Dimensions: The maximum size is 33 cm x 30 cm x 19 cm (13 x 11.8 x 7.5 in).
  • Key Rule: The pet must stay inside the closed carrier for the whole flight, from getting on the plane to getting off.

Required Documents:
You need to show several documents at check-in. If you miss any, your pet won’t be allowed to fly.

  • Vet Health Certificate: From a vet, issued within 10 days, saying the pet is healthy enough to fly.
  • Vaccination Records: Showing current rabies shots.
  • For International Travel: This is more complicated. You need the above plus any specific health certificates or import permits required by the destination country. It’s your job to find out and get these documents early.

Booking Process:
You can’t book a pet online. You have to call the Sky Airline Contact Center at least 48 hours before your flight. Since only a few pets are allowed, call as soon as you book your own ticket. You’ll need to give them your pet’s breed, age, and the carrier’s weight and size.

Other Sky Airline Services & Policies

Besides flights and baggage, Sky Airline has other services and important rules to know. Understanding these can make managing your booking easier.

Sky Airline Cancellation Policy

Sky Airline’s rules for canceling or changing flights depend heavily on the ticket you bought. Like many low-cost airlines, cheaper tickets are more restrictive.

  • Zero Fare: This is the most rigid. Tickets are usually not refundable. You can change the date or route, but there’s a big change fee plus any difference in the ticket price. Often, changing a ticket costs almost as much as buying a new one. So, be sure of your plans with this fare.
  • Plus Fare: This offers a bit more freedom. While not usually a cash refund, cancellations might give you a travel voucher, possibly minus a fee. Making changes also has a fee and fare difference, but it’s typically less than for the Zero Fare.
  • Master Fare: This is the most flexible. You can often change flights with no change fee (but still pay the fare difference), and cancellations might give you a full voucher. Some Master Fare deals might even offer a cash refund under certain conditions.

Usually, if you cancel within 24 hours of booking, you can get a full refund, as long as your flight is at least seven days away. Always check the terms for your specific ticket and location. You can manage changes and cancellations on the “Manage Your Booking” section of the Sky Airline website or by calling them.

Sky Airline Wheelchair Assistance

Sky Airline wants all passengers to travel safely and comfortably, especially those with mobility issues. They offer free wheelchair help, but you need to ask for it ahead of time.

  • Requesting Assistance: You must request wheelchair help at least 48 hours before your flight. You can do this by calling the airline or filling out a special assistance form on their website after booking.
  • Types of Help: They use different codes for the help provided:
    • WCHR (Ramp): For people who can walk short distances and manage stairs but need a wheelchair for longer airport distances.
    • WCHS (Steps): For people who can walk a bit but can’t manage airplane stairs.
    • WCHC (Cabin): For people who are unable to move on their own and need help from the airport entrance to their seat.
  • Using Your Own Wheelchair: You can bring your own manual or electric wheelchair.
    • Manual Wheelchairs: These count as checked baggage and are free to transport.
    • Electric Wheelchairs: These are also free, but there are strict rules for the batteries. You must tell the airline about the battery type when you request help. You might need to disconnect the battery and cover the terminals.
  • At the Airport: If you requested help, let the airline staff know when you arrive. It’s wise to get to the airport early – three hours before international flights and two hours before domestic ones – to make sure everything goes smoothly.

Tips for Passengers

This guide gives you a lot of information, but remember that airline policies, especially prices for things like baggage and seats, can change. For the most accurate, up-to-date details, always check the official Sky Airline website before you book and again before you go to the airport. It’s the best place to get the right info and avoid surprises.

Once you’ve made it through the airport and landed in a new city like Santiago or Lima, the last thing you want is to be stuck with your luggage before you can check into your hotel. That’s where services like Qeepl come in handy. Qeepl has convenient luggage storage spots in hotels and shops, letting you safely leave your bags for a few hours or even days. No matter where you land, you can drop off your bags and start exploring right away, making the most of your trip and enjoying your destination luggage-free.

To make your trip with Sky Airline easy and affordable, keep these tips in mind. Try to book your flights well in advance, as last-minute tickets are much pricier. When booking, add any extras like checked bags or seat choices online, because they cost more at the airport. Don’t forget to check in online 48 hours before your flight to save time. Lastly, consider getting the Sky Airline app. It lets you manage your booking, check flight status, and get your boarding pass right on your phone. Happy travels!