Almaty-2 Railway Station Luggage Storage

Almaty-2 Railway Station is located at Abylai Khan Avenue, 1, in the northern part of the city. This is not just a transport hub, but a true gateway to the southern capital of Kazakhstan, operating for passengers 24/7 without days off. Ticket offices and information services are also available around the clock.

The station building, constructed in the Stalinist Empire style, has held the status of an architectural monument since 1984. Its monumental facade with columns and sculptures greets visitors to the city, reminding them of Almaty’s rich history. The station itself was reconstructed in 1977 with the addition of a western wing.

Almaty-2 is a key transport hub from which trains depart to Astana, Shymkent, Atyrau, as well as international routes to Moscow and Tashkent. The station is constantly developing: in the future, a new metro line connecting Almaty-1 and Almaty-2 stations is planned to open.

At the entrance to the station, all passengers undergo mandatory luggage inspection. Remember that placing items in aisles and vestibules of train cars is strictly prohibited. An administrative fine is provided for violating this rule. It is recommended to arrive at the station in advance, at least one hour before train departure.

Almaty-2 Railway Station has a 24-hour automatic luggage storage facility. This is an excellent solution if you want to leave your suitcases and walk around the city without luggage while waiting for your train.

Payment depends on the locker size and storage duration. Below are approximate rates, but it’s best to check the current prices on-site.

Luggage storage lockers are located in the western pavilion of the station, near the ticket offices. Navigation signs “Luggage Storage” will help you find them. If you have difficulties, contact the information desk.

How to Use the Automatic Luggage Storage?

The process of using automatic lockers is simple and intuitive.

1. Select an available locker of the appropriate size on the terminal’s touch screen.
2. Place your items inside and close the door tightly.
3. Pay for the service through the terminal using a bank card or cash.
4. Be sure to keep the receipt with the QR code or PIN code — you will need it to retrieve your luggage.
5. To pick up your items, scan the QR code or enter the PIN code on the terminal.

Automatic luggage storage lockers at Almaty-2 Railway Station operate 24/7, without breaks or days off. You can store or retrieve your luggage at any time convenient for you.

Storage Rules

Certain rules exist to ensure safety.

Allowed to store:

• Suitcases, travel bags, and backpacks.
• Personal items, clothing, books.
• Electronics in packaged form.

Prohibited to store:

• Perishable products and items with strong odors.
• Weapons, ammunition, and flammable substances.
• Animals, valuable documents, and large sums of money.

Qeepl Bag Storage Service

If all lockers at the station are occupied or it’s more convenient for you to leave your items in another part of the city, use the international Qeepl service. This platform connects travelers with a network of partner locations (hotels, cafes, and shops) ready to safely accept your luggage.

To use the service, go to the Qeepl website or app and select the nearest storage point on the map. Then book a spot, indicating the number of bags and time. Important: the exact address of the partner is revealed only after full online payment. Cash on-site is not accepted.

To store luggage, simply show the staff member the QR code from your booking. Each piece of luggage is insured for up to US$1,000, and storage costs start from US$3.59 per day. Bookings can be canceled free of charge within 24 hours after payment or rescheduled to another date at any time.

Almaty-2 Railway Station has a convenient location and good transport connections. The main entrance faces Abylai Khan Avenue, and inside the building there are signs in Russian and Kazakh.

“Raimbet Batyr” Metro Station and Route to the Station

“Raimbet Batyr” metro station (Line A) is the closest to the railway station. It is located approximately one kilometer away, which is about a 15-minute walk. Its exits are located at the intersection of Nazarbayev and Raimbet Avenues. Signs inside the metro will help you find the right direction to the station.

Buses, Trolleybuses, and Taxis to the Station

The public transport stop “Abylay Khana” is located right at the main entrance to the building. Buses No. 12 and No. 208, as well as trolleybuses No. 5 and No. 6 stop here. Ground transport operates daily, approximately from 6:00 AM to 11:30 PM.

For calling a taxi, it’s convenient to use popular mobile apps in the city. Passenger pick-up and drop-off is best done at the main entrance to the station.

Train tickets can be purchased in two ways: online on the official website of “Kazakhstan Temir Zholy” (bilet.railways.kz) or at the station ticket offices. Sales typically open 30 days before departure.

Online purchase is the fastest and most convenient method, allowing you to avoid queues. To board the train car, it’s enough to show the conductor the electronic ticket on your smartphone screen and an identity document. The current train schedule is also available on the website.

We recommend booking tickets in advance, especially if you are planning a trip during holidays or peak tourist season. Some trains, such as Talgo, offer discounts for early booking.

Inside Almaty-2 Railway Station, all conditions have been created for comfortable waiting. Waiting halls, ticket offices, restrooms, and a medical station are available for passengers. The building also has a pharmacy, souvenir shop, post office, and several food establishments. ATMs are located in the main hall.

For people with limited mobility, special help call buttons are installed at the building entrances. Station staff will provide necessary assistance with movement. However, it should be noted that transitions between platforms are made via temporary decking across the tracks, as pedestrian bridges are absent.