Almaty Airport Luggage Storage

Tracking flights at Almaty Airport (ALA) in 2025 is convenient through several online platforms. The airport’s official website alaport.com displays the current status of departures and arrivals in real time, including gate numbers and possible delays. Information is automatically updated for both terminals.

There are other monitoring methods as well. International services such as FlightStats and FlightAware also provide detailed information. FlightAware, for example, uses delay prediction technology, which is especially useful when planning transit flights.

To search for flights, use international codes: IATA — ALA and ICAO — UAAA. The local time at the airport corresponds to the UTC+6 time zone. This is important to consider when booking connecting flights. The airport’s information service operates 24/7 and will help clarify details about your flight.

Almaty Airport is located 15–20 km from the city center. The journey usually takes 25 to 45 minutes, but during rush hours (from 8:00 AM to 10:00 AM and from 6:00 PM to 8:00 PM on weekdays) it can take up to an hour. We recommend arriving at the airport 2.5–3 hours before an international flight departure.

Parking zones are divided into short-term, located near the drop-off area, and long-term. Short-term parking allows free stopping for up to 15 minutes for passenger drop-off. Longer stays can be paid for with a bank card through parking meters.

For those leaving their car for an extended period, open parking lots with weekly rates are available. Entry to their territory is controlled by barriers with automatic license plate recognition. If you lose your parking ticket, you will have to pay a fine at the maximum rate.

Buses and Routes From the Airport

City buses are a budget-friendly way to get from the airport to the center of Almaty. They run from early morning until late evening. The key route No. 92 runs at 10–15 minute intervals and will take you to central transport hubs in 35–55 minutes.

You can pay for the ride with the “Oңай” transport card or cash to the driver, but using a card is cheaper. The card can be purchased and topped up at kiosks on the airport premises. Validation occurs upon entry through a special reader at the front door.

The night route operates from 11:00 PM to 6:00 AM with increased intervals. The bus stop is located approximately 100 meters from the arrivals terminal exit. Simply follow the signs posted at information desks.

Taxi and Transfers From the Airport

The fastest way to reach the city is by taxi. The official taxi stand is located at the exit from the arrivals hall, but it’s more convenient and cost-effective to use mobile apps such as Yandex Go and inDrive. A ride to the center will cost approximately 2,000–3,000 KZT and take 25–40 minutes.

You can also book a transfer in advance through services like Kiwitaxi or Welcome Pickups. This guarantees a fixed price (from €29), a meet-and-greet with a sign in the arrivals hall, and assistance with luggage. The driver will track your flight and arrive on time even if the plane is delayed.

The airport’s official taxi services offer several vehicle classes:

• Comfort Class (e.g., Toyota Camry): from 200 KZT/km.
• Business Class: from 300 KZT/km.

To avoid inflated prices, it’s better not to use the services of private drivers at the terminal exit. They may quote prices twice as high as market rates. Always order a car through an app or at the official desk.

Almaty Airport consists of two terminals. Terminal 1 (T1) serves domestic flights, while the new Terminal 2 (T2), opened on June 1, 2024, is designated for all international destinations. The new terminal is designed to serve up to 14 million passengers per year.

Inside T2, there are 50 check-in counters and 20 passport control booths, which speeds up the formalities process. The terminals are connected by a covered pedestrian bridge, which takes 5–10 minutes to cross. Signs will help you navigate easily.

If you have a connecting flight from international to domestic, follow the special corridor after passport control, bypassing the baggage claim area. For short connections (less than 4 hours), inform the staff to get access to the priority line.

Navigation at the airport is intuitive thanks to international pictograms and signs in three languages. Layout maps of all services and gates are posted near elevators and escalators. 24-hour information desks are always ready to help.

Services and Lounges at ALA Airport

Free Wi-Fi is available throughout all airport areas. Charging stations for devices are located near gates and in waiting areas. ATMs and currency exchange points can be found on the arrivals level in international terminal T2.

A pharmacy and medical center operate 24/7. For passengers with children, there is a mother and child room with changing tables. The airport is also equipped with ramps, elevators, and special restrooms for people with disabilities.

For a comfortable wait before your flight, terminal T2 has the Extime business lounge. It operates 24/7 and is accessible to Priority Pass cardholders or for a separate fee (around 23,000 KZT). The lounge has a shower, bar, and relaxation area. Business class passengers of Air Astana can visit the exclusive Shanyraq lounge.

Hotels Near the Airport and Useful Tips

For an overnight connection or early departure, it’s convenient to stay at one of the hotels near the airport. Hotel Almaty Transit and Radisson Blu Hotel offer guests a shuttle service. Aksunkar Hotel is just a three-minute walk from the terminal.

When booking, clarify the shuttle cost and schedule, as they may run less frequently at night. For short connections, it’s more convenient to use the business lounges in terminal T2, which have everything you need for rest.

Before traveling, install the offline maps 2GIS on your phone to easily navigate the city without internet access. And for public transport trips, top up your “Oңай” card in advance. Although bank cards are accepted almost everywhere, having some cash KZT for small purchases won’t hurt.

If you need to leave your belongings temporarily, Almaty Airport has a luggage storage facility. It is available 24/7 in both terminals and accepts luggage of any size. You can find it by following signs leading from the arrivals area to the public area on the first floor.

Rates depend on the size of the luggage and storage duration (hourly or daily payment). You can pay for the service with cash or a bank card on-site. When checking in items, luggage is registered and you receive a receipt, which must be kept until you collect your belongings.

Please note that the following items are not accepted for storage:

• Perishable products
• Weapons and flammable substances
• Hazardous chemicals

Qeepl Luggage Storage Service

If the standard luggage storage is inconvenient, you can use the services of the international service Qeepl. It offers a network of partner locations for bag storage throughout the city, not just at the airport. This is convenient if you’re planning a walk and don’t want to carry heavy bags with you.

The booking process is completely digital and takes just a couple of minutes. To store luggage, you need to:

1. Find a Location on the Map. Go to the Qeepl website or app and select the storage location closest to you.
2. Book and Pay Online. Specify the number of bags and storage duration. The exact address of the partner (hotel, cafe, or shop) becomes available immediately after payment.
3. Drop Off Luggage. On-site, show the staff the QR code from your booking. They will accept the items and place them in a secure service area. If you chose an automatic locker, use the barcode to open it.

Storage costs start from US$3.59 per piece of luggage. Each bag is automatically insured for up to US$1,000 against loss, theft, or damage, and the insurance is already included in the price. Cash payment on-site is not accepted — all transactions are online only.

Comparison With Traditional Luggage Storage

Services like Qeepl offer greater flexibility compared to standard airport luggage storage facilities. You don’t need to adjust to operating hours and possible technical breaks. You can choose a location in any part of the city and be confident it’s open at a convenient time for you.

Pricing also differs. Qeepl offers fixed online rates with no hidden fees. You know in advance how much you’ll pay. Security is ensured through strict verification of all partner locations and unique QR codes for each order.